Refunds and Returns Policy

At Primitive Wilderness Survival, we want all of our customers to be completely satisfied with their purchases.

Digital Purchases

If for any reason you are not satisfied with your digital purchase, we offer a 30-day money-back guarantee.

To request a refund, please send an email to [email protected] with the following information:

Your full name and order number

The reason for your request

Once we receive your request, we will review it and respond within 7 business days.

If your refund request is approved, we will process the refund and issue it back to the original payment method.

Please note that the money-back guarantee only applies to digital courses.

Physical Goods

Any physical goods must be returned in their original condition. Shipping and handling fees are non-refundable.

To request a refund, please send an email to [email protected] with the following information:

Your full name and order number

The reason for your request

Once we receive your request, we will review and respond within 7 business days.

If your refund request is approved, you may ship us back the physical item. Upon receipt we will process the refund and issue it back to the original payment method.

Shipping costs are non-refundable.

In-Person Events

In-person events are refundable up to 48 hours before the event occurs.

To request a refund, please send an email to [email protected] with the following information:

Your full name and order number

The reason for your request

Once we receive your request, we will review and respond within 7 business days.

No refunds will be granted for past events, whether you attended or not, as space is saved for each ticket purchased.

Other Questions or Concerns

If you have any questions or concerns about our refund policy, please do not hesitate to contact us at [email protected].